> That sounds like straight up scammer behavior. "
Microsoft reached out to the police department, then the person went to the local police department to verify who they were. I don't see how this could be a scam.
I think there are a few scammer red flags in this - it stood out to me that they said "support watched me setup 3 different accounts" - not saying MS support couldn't do this, but remoting into the machine and watching a victim enter form details is a very scammer-y thing for sure
Microsoft reached out to the police department, then the person went to the local police department to verify who they were. I don't see how this could be a scam.