I met Reynold a few years ago about a job and also withdrew because he frankly got too self-righteous and made me feel uncomfortable. Cloudera was a bit warmer but was missing a lot of productive energy. I think the founding Databricks team are just very analytical and system-oriented, even when it comes to people. It's reasonable to expect the early team to have adapted to people management by now, but some of the potential champions of that have left, and the product remains primarily B2B.