I just received yesterday a Jawbone UP4 wrist band. I switched it on and it upgraded its own firwmare via cellphone without asking. Now it just doesn't work at all unless it is connected to a usb port or charger. I read through all their support suggestions and tried what was possible to no avail. The "soft reset" and "secondary reset" suggested just doesn't happen; the band leds won't respond as described.
Jawbone support is non-existent at this point, and their support web forms won't even work. So I am returning this to Amazon for a refund. Yeah, I should have done some proper research before buying this.
Unluckily, this seems to be the only wrist band which have the perfect combination of functionality and form factor that I wanted. I just wanted this to work. And it even works as a NFC payment thing! Only amex though. I'm leaning towards a Fitbit Alta HR now, but I would really prefer it to be discrete and without a display at all.
> Yeah, I should have done some proper research before buying this.
I could understand this reaction if you were unsatisfied with a frustrating-but-functional experience. Don't beat yourself up too hard for buying something without thoroughly researching whether or not it actually works.
Jawbone support is non-existent at this point, and their support web forms won't even work. So I am returning this to Amazon for a refund. Yeah, I should have done some proper research before buying this.
Unluckily, this seems to be the only wrist band which have the perfect combination of functionality and form factor that I wanted. I just wanted this to work. And it even works as a NFC payment thing! Only amex though. I'm leaning towards a Fitbit Alta HR now, but I would really prefer it to be discrete and without a display at all.